How to get more google reviews?
Google reviews are not just customer feedbacks. It is a key factor in ranking your business on google search results on the web, maps, and mobile.
Here are the 3 practical ways to get more google reviews for your business.
Does google reviews matter for a local business?
When searching for a service in a particular location, you might have noticed the google suggested businesses near that location above the regular search results, which is known as “Map Pack” or “Local Pack.”
Google My Business reviews that included the searched-for keyword is the second-most influential factor in listing a local business in the “Map Pack”
For a business to rank higher in the search results, it’s foremost to remember that the customers’ valuable feedback matters a lot. The customer review carries more weight to your business than what you say about your business.
Google reviews are not just feedbacks but more like proven statements on your business. It’s more like a power to influence people in trusting your brand. The users generally access your business based on the reviews and decide whether to go forward or step back.
Google implies the ranking algorithm based on the quality and quantity of the reviews a business gets. So when you get good google reviews for your business, obviously, your ranking increases. When your business shows up in the list, it automatically leads to a spike in your sales.
Here are the 3 most practical ways to get google reviews for your local business.
There are more methods like showing popups on the website and follow-up email messages, in the case of online businesses. But those are not practical for local service businesses.
1. Requesting them in person
Asking for a review from a happy customer is the easiest way to get a google review. It will just take a minute or two to show them how to find you and review on google.
Moreover, you will be choosing only a satisfied customer for the ask, which guarantees a 5-star positive review.
However, this will be challenging for a business with heavy footfall like a restaurant, where you might not be able to do that consistently for a long time.
Also, Casually asking for a google review won’t work. You need to be patient and friendly enough to guide them through the process.
2. Send an SMS, Email, or WhatsApp Message
Collecting the phone number or email of customers is a must for any business. It helps you keep a reliable customer database and advertise your new services or offers through SMS or Email marketing.
You can use the same for requesting reviews. You just have to send an SMS, WhatsApp, or email message with a request and a link to your google business to review.
Though it appears simple and easy, It might not be very effective. Nowadays, As our SMS inbox is blown up with marketing messages, most of us check them only for OTP code or to see the bank account balance. It is the same with email inboxes, where our requests may end up in the promotion tab or spam folder, which are mostly ignored.
3. Display a QR code
Generate a QR code that directs to your google business page and display that everywhere your customer interacts is the most easiest way to gain more google reviews.
Nowadays, you don’t have to teach your customers what to do with a QR code. They know that they need to scan it with their mobile device, which will let them do a specific action.
Well, Here is the Catch
Lead Magnets for Negative Reviews.
For someone who is not happy with your service, this will give a direct opportunity to blast their frustration right away on google, which could badly impact your overall reputation and business.
Can I remove bad reviews from Google?
No, You cannot remove a review as a business.
It can be removed only
- by the customer who added it
- by Google upon your request and only if you can prove it as a fake review.
So it is not so easy to delete that negative review.
Moreover, it may even showcase on top of the reviews if it is very genuine and detailed.
However, we do have a couple of options to handle negative reviews.
1. Respond to the negative review
Moreover, a business’s reply to a negative review showcases that the business genuinely values their customer’s feedback and attracts more customers irrespective of the offensive, negative review.
2. Get more positive reviews
How to stop those negative reviews from going to Google?
Can I buy google reviews?
More than anything, when Google finds it out, they will penalize the reputation and the ranking of a business.
Google reviews are so important for local businesses like yours, and you already have a gold mine with you as your walk-in customers. You just need to harvest it properly. They will fetch you many more new customers.
feedbackbucket.com will make sure that your business gets more genuine positive reviews.